Feed on
Posts
Comments

Tag Archive 'Prototyping'

I have been researching Service Personality for several years, so its great to see Smashing magazine presenting great examples of digital touch-point personalities (link). Heres an example from a small comment that comes up when typing in a location. Ahh Prague says so much more than just Prague.   There are loads of good examples […]

Read Full Post »

Livework¬†recently presented some great evidencing of the AT-ONE project in our monthly researchers meeting.¬†Evidencing stands for tangible evidence, and is a means of rapidly producing service experiences at a very early stage of a project. Another term for evidencing is to produce archeology of the future, a means of looking back at something that hasn’t […]

Read Full Post »

Heres a nice article from Business Week about Service Prototyping (link). The article shows how prototyping helps understand the holistic experience that a service gives: Think of GM’s (GM) On-Star in-vehicle security and communications system. A physical model of the blue OnStar call button doesn’t begin to convey the relief a lost or injured driver […]

Read Full Post »

valentino shoes outlet|valentino rockstud replica|cheap valentino shoes|valentino shoes replica|valentino shoes outlet|valentino rockstud replica|cheap valentino shoes|valentino shoes replica|valentino shoes outlet|valentino shoes outlet