Recent research confirms the trend that people regularly combine television viewing and other types of media. Data from online surveys of over two thousand people showed that people regularly update their facebook profiles, send IM messages, send text messages or surf the web while watching TV. This is particularly a part of life for 18-24 […]
Tag Archive 'Behaviour'
The AT-ONE book
This book will teach you how to use the service design methodology AT-ONE to jumpstart your process.
You can read more about the AT-ONE book or send an email to order it.
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Actor Authenticity Behaviour Brand concept Customer Design leadership Design Management Design Thinking Desirability Desire Emotion Engagement Evidencing Experience Health innovation Interaction-Design Interface Method Multi task Nudge Offering Personality Persuasion Prototyping ritual Sacred Self service Service Service Design Service Innovation Service Journey Social media Starbucks Strategic Design Tone of voice Touch-point Trend User User-needs User experience Visualisation Web 2.0 Zeitgeist