UK treasury highlights importance of design in improving public services
Written by Simon Clatworthy
The chancellor of the exchequer Alistair Darling has highlighted the importance of Service Design in the public sector, and urges local government to improve services by using design.Â
In a statement it was mentioned that  “innovation and service redesign will be critical in order to achieve improvements in the quality and efficiency of public services in more challenging economic circumstances”, and government is urged to “build the public sector’s understanding of the importance of design in public services and the appropriate skills to turn this understanding into tangible improvements.”
This supports the “Public Services by Design” programme at the Design Council, and allows funding for further pilot projects.
Great news. This adds to the pilot initiative in Denmark, and hopefully will support the creation of something here in Norway. Congratulations to the Design Council.