Article about AT-ONE
Written by Simon Clatworthy
Judith was recently interviewed by the research council for their magazine “verdiskaping”, which is the Norwegian way of saying value-creation.Â
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The article (in Norwegian) describes her earlier work with the airport express train service, which is now ranked #1 in Norway in terms of customer satisfaction. It then describes Service Design, AT-ONE and a little about service innovation and design leadership.Â
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