Service design, service innovation, design thinking, design strategy
Posted in Uncategorized on Dec 10th, 2008
Those clever bods down at the SAID business school have been following closely how Service Design consultancies do their work as part of a project funded by several British research councils (link). A kind of Service Design safari.
And they have done a great job. Not only do they have loads of photographic evidence, they have [...]
Posted in Uncategorized on Aug 8th, 2008
By Judith Gloppen
I was really pleased to notice that an article about Design Thinking had finally found its way into the Harvard Business Review this summer. In the June 2008 issue IDEO’s CEO Tim Brown writes about how design and Design Thinking can be part of the innovation process.
I like Tim Browns definition of Design [...]