Service design, service innovation, design thinking, design strategy
Posted in Uncategorized on May 27th, 2010
I re-found a treasure today whilst looking up the bakery that tweets as its produce comes hot out of the oven (link). Its the global rich list and a very nice (and so old its retro-trendy) website that does one thing incredibly well. It makes you step back and think about your own financial situation [...]
Posted in Uncategorized on May 11th, 2010
I am working in the project planning the 2010 Government design competition in Norway, which will be focused upon healthcare. I am also hungrily looking for references related to user experience. Today I found some really useful documents that show how the NHS in the UK is really beginning to focus upon a patient-led health [...]
Posted in Uncategorized on May 11th, 2010
At this years annual innovation conference run by the Norwegian research council, the AT-ONE project was invited to run a two hour workshop to give an introduction to service design and the AT-ONE method. We had 17 participants from a broad range of disciplines and companies and had a busy two hour session.
We chose to [...]